Shipping Policy

Thank you for choosing our Spacer Hub! We are committed to processing and shipping your order as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays will begin processing on the next available business day.

During high-volume periods, sales, or holidays, processing times may take slightly longer. If there is a significant delay with your order, we will do our best to notify you.

Shipping Times

Once your order has been processed, shipping times will depend on the shipping method selected at checkout and your location.

Estimated delivery times are provided by the carrier and are not guaranteed. Delays may occur due to weather, carrier issues, holidays, incorrect addresses, or other circumstances outside of our control.

Shipping Address

Please make sure your shipping address is correct before completing your purchase.

We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If an order is returned to us because of an incorrect address, additional shipping charges may apply before the order can be reshipped.

If you notice an incorrect shipping address immediately after placing your order, please contact us as soon as possible. We will do our best to make corrections before the order ships, but we cannot guarantee that changes can be made once an order has entered the shipping process.

Tracking Information

Once your order has shipped, you will receive tracking information through the email address provided at checkout.

Please allow the carrier some time to update the tracking information after the package has been shipped.

Lost, Stolen, or Damaged Packages

Once an order has been handed over to the shipping carrier, the carrier is responsible for the package while it is in transit.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the carrier.

For packages that arrive damaged, please take photographs of the package and the damaged items and contact us as soon as possible. We may request photos and other information to assist with a shipping claim.

International Orders

International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their country.

These charges are not included in the purchase price or shipping cost unless specifically stated at checkout.

International delivery times may vary depending on customs processing and the destination country.

Shipping Restrictions

Certain products or orders may have shipping restrictions depending on the destination. If we are unable to ship an order to your location, we will contact you regarding the available options.

Order Changes & Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We will make every reasonable effort to accommodate your request, but orders that have already been processed or shipped may not be eligible for changes or cancellation.

Important Product Notice

Before purchasing wheel spacers, customers are responsible for confirming that the selected spacer specifications are compatible with their vehicle and wheels, including bolt pattern, center bore, thread size, thickness, and other fitment requirements.

If you are unsure about fitment, please contact us before placing your order.

Contact Us

If you have questions regarding shipping, tracking, or your order, please contact us through our store's contact page or the contact information provided on our website.

We appreciate your business and thank you for choosing our products!